Business System Improvement Specialist

4 days ago

Perth, Western Australia beBeeAnalyst Full time $77,000 - $86,000

About the Role

This is an exciting opportunity to join a dynamic and talented team as a CRM Analyst.

As a key member of our Alumni & Philanthropy operations, you will play a pivotal role in supporting our team.

Your primary focus will be on maintaining the alumni and donor database, assisting with data extraction, troubleshooting system issues, and enhancing the functionality of our operational systems.

You will also develop reports and dashboards that empower our teams to make data-driven decisions and deliver impactful results.

This role requires a detail-oriented problem-solver with a passion for improving systems and processes.

The ideal candidate will have experience in CRM management or a relevant ICT degree, with strong SQL knowledge, advanced Excel skills, and a solid understanding of database relationships.

The successful applicant will possess excellent communication, organisational, and teamwork abilities.

We offer a range of benefits including:

- Flexible work arrangements

- Salary packaging options

- Employee Assistance Program

- On-campus services and facilities

We are committed to attracting and retaining top talent and provide opportunities for career growth and professional development.

To succeed in this role, you will need to be able to:

- Analyze complex data sets and identify trends and insights

- Develop and implement effective solutions to improve system functionality

- Collaborate with cross-functional teams to achieve business objectives

- Communicate effectively with stakeholders at all levels

- Stay up-to-date with industry trends and best practices

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