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Retail Store Manager

2 months ago

Perth, Western Australia Spotlight Group Full time
About the Role

We are seeking an experienced Retail Store Manager to lead our Perth Metro store and team. As a key member of the Spotlight Group, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities
  • Leadership and Team Management: Lead a team of 40+ staff members, providing guidance, coaching, and development opportunities to ensure they reach their full potential.
  • Business Acumen: Demonstrate strong business acumen, with experience in P&L management, budgeting, forecasting, and stock management.
  • Store Presentation and Visual Merchandising: Implement and oversee store presentation, visual merchandising, and promotional activities to drive sales and customer engagement.
  • Customer Service: Drive exceptional customer service, with extensive product knowledge and a passion for delivering outstanding experiences.
  • Inventory Management: Oversee high-volume stock management, with precision and accuracy, to ensure optimal inventory levels and minimize stockouts.
  • Performance Management: Develop and implement development and performance plans, driving team members to exceed sales targets and achieve business objectives.
Requirements
  • Experience: Strong background in retail store management, with experience in managing high-volume inbound stock and leading a team of 40+ staff members.
  • Leadership Skills: Proven ability to lead a team, with a passion for developing and mentoring staff members.
  • Business Acumen: Experience in P&L management, budgeting, forecasting, and stock management.
  • Communication Skills: Strong verbal and written communication skills, with the ability to communicate effectively with staff, customers, and stakeholders.
  • Computer Skills: Proficiency with computer systems, including point-of-sale systems and inventory management software.
About Us

Spotlight Group is a dynamic and growing business, with a strong culture of innovation, customer satisfaction, and staff development. We offer a competitive salary, superannuation, and quarterly profit share bonuses, as well as access to free onsite parking, leadership programs, and uniform and discounts across all SRG brands.