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Patient Care Coordinator

2 weeks ago

Townsville City Center, Queensland, Australia Abano Healthcare Group Full time

As a Dental Assistant/Receptionist at 1300SMILES, you will be an integral part of our dental care team, responsible for delivering exceptional patient experiences.

About the Role
  • Collaborate with clinicians to provide high-quality dental care, focusing on patient-centered care and empathy.
  • Prepare treatment rooms and instruments for dental procedures, maintaining a clean and organized workspace.
  • Schedule and coordinate patient appointments, streamlining the workflow and minimizing wait times.
  • Support reception duties, including meeting and greeting patients, handling inquiries, record-keeping, payment processing, and insurance coordination.
Key Requirements
  • Experience as a Dental Assistant or Dental Receptionist is preferred but not essential; willingness to learn and grow with us.
  • Certificate III in Dental Assisting (or currently pursuing it) is a valuable asset.
  • Familiarity with dental software systems enhances your capabilities.
  • Proficiency in dental terminology and procedures demonstrates your commitment to excellence.
  • Strong communication, attention to detail, and organizational skills ensure successful collaboration within our team.
  • Able to multitask and work effectively in a fast-paced environment, remaining calm under pressure.
  • A positive attitude and eagerness to learn enable you to thrive in our dynamic environment.