Traffic Incident Manager

2 weeks ago


Brisbane, Queensland, Australia Royal Automobile Club of Queensland Full time

About the Role

Royal Automobile Club of Queensland (RACQ) is committed to ensuring the safety and smooth operation of our road networks. As a trusted partner in traffic and incident management, we work closely with stakeholders to minimize disruptions, improve safety, and keep traffic moving efficiently.

Key Responsibilities

  • Provide safe and effective traffic and incident management solutions to our stakeholders around road traffic incidents.
  • Patrol major network routes for incidents and hazards, rapidly respond to and clear traffic incidents.
  • Reduce the potential or risk of secondary incidents, provide safe diversions, minimize traffic delays and congestion.
  • Provide continuous two-way radio communication with traffic management centres.

About You

  • License and Qualifications: Hold an MR License or above and possess a General Induction White Card.
  • Technical Skills: Able to use smartphones, tablets, and computer systems.
  • Impeccable Driving History: Maintain a clean driving record over the past 5 years.
  • Opportunities for Growth: Military or emergency service experience is advantageous, and we offer opportunities for career advancement within RACQ.
  • Communication and Conflict Management: Excellent communication skills and ability to manage conflict situations effectively.
  • Problem-Solving Ability: Demonstrate strong problem-solving skills in dynamic roadside situations.
  • Pre-Employment Requirements: Willing to undergo pre-employment medical, drug & alcohol screening, and criminal record checks.
  • Availability: Ability to work a rotating roster including weekends, public holidays, night work, and across various locations.

What We Offer

  • Financial benefits and discounts on a range of banking, assistance, and insurance products.
  • Give back to our communities with paid volunteer leave, payroll giving, and volunteering for community events.
  • A range of flexible working and leave options, including parental leave, purchased leave, cultural observance leave, and personal leave for wellbeing.
  • Prioritize your wellbeing with discounts on health programs and access to wellbeing initiatives.
  • Invest in your development with in-house development programs and access to an extensive digital learning platform.

Please Note

To objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete video interviews, psychometric assessments, and/or criminal history checks as part of the application process.

RACQ is a 'Circle Back Initiative' employer – we commit to respond to every applicant.



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