Sales Support Professional
2 weeks ago
We are seeking a highly motivated Sales Support Professional to join our team in Coolum Beach. As a Sales Support Professional, you will be responsible for providing exceptional customer service, handling customer inquiries, and maintaining a high level of visual merchandising standards.
This role involves working a rotating roster in our 6-day a week trading store (Monday - Saturday). You will be part of a dynamic team that is passionate about delivering outstanding customer service and providing solutions to our customers.
About Us
Haymes Paint is Australia's largest Australian made and owned manufacturer of premium brand paints, finishes, and protective coatings. With a rich history dating back to 1935, we have grown to become a leading player in the industry. Our values of Truth, Passion, Motivation, Respect, Listening, and Learning are reflected in everything we do.
Your Responsibilities
- Provide service, advice, and product solutions to both trade and retail customers
- Tint paint products to customer requirements
- Inventory control (Goods Receiving/Stock taking)
- Take orders in-store and by phone
- Replenish stock including 15L paint drums
- Build strong relationships with repeat customers in store and fellow colleagues
- Keep up to date with the latest colour forecasts and product releases
- Assist with visual displays, store presentation, and housekeeping
- Comply with safe work practices
About You
- A driver's licence to make local deliveries
- Strong communication skills
- A genuine desire to deliver outstanding service
- Previous experience working in a customer service role
- Experience with stock handling and merchandising
- Capacity to perform manual tasks including lifting of 15L cans of paint
- Point of Sale (POS) system knowledge or appropriate tech-savviness
- Numeracy skills sufficient to perform POS transactions and comprehend tint percentages/ratios
- The ability to follow instructions and work effectively unsupervised
- Problem-solving skills
- Ability to use Microsoft office and outlook
Desirable
- Trade experience is highly regarded
- Colour and design choices expertise
Benefits
- 50% off retail price of Haymes Paint manufactured products, including friends and family discounts
- 6% Medibank Corporate discount
- 20% New Balance discount
- Ongoing training and support
- Access to a range of workplace health and wellbeing initiatives
- Professional development opportunities
Please apply by including a recent resume and responding to the selection questions.
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