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Store Administration Assistant

2 months ago

Cairns, Queensland, Australia Baby Bunting Group Limited Full time
{"h1": "Store Administration Assistant Job Description", "p": "We are seeking an experienced Store Administrator to support our friendly sales team. As a Store Administration Assistant, you will be responsible for providing exceptional customer service, managing store operations, and contributing to the success of our team.

Key Responsibilities:

* Provide customer service that exceeds expectations, understanding the unique needs of new and expectant parents
* Ensure recall stock has been quarantined and communicated to team members
* Meet and beat store targets, driving sales and growth
* Manage customer laybys, including vendor and manual orders
* Support store stocktake and maintain accurate inventory records
* Champion our core values on the shop floor, promoting a positive and inclusive work environment
* Commit to a safety-first culture, upholding OH&S standards for staff and customers

Requirements:

* Previous experience in a similar role (2-3 years)
* Understanding of the needs of expectant and new parents on their path through parenthood
* Strong communication and people management skills
* Ability to guide customers through our range of brands and products
* Proven track record in meeting and beating sales targets and KPIs
* Intermediate computer literacy

What We Offer:

* A dynamic and friendly team environment where you'll be challenged and supported to achieve personal and business goals
* Training pathways designed to encourage personal growth and professional development
* Team discounts
* Paid parental leave
* Employee Assistance Program

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you. Please submit your CV and answer a few simple application questions.

Recruitment Process:

* Your application will be assessed by our recruitment team
* If your skills and passion match our Baby Bunting team environment, you will be sent a video interview to complete
* If successful, we will contact you for an interview to meet our team

Please note:

* Due to the intimate and personal nature of our work, successful applicants will need to undergo a National Police Criminal History check
"}