Technical Service Expert

1 week ago

Canberra, ACT, Australia Konica Minolta Business Solutions Australia Full time

Konica Minolta Business Solutions Australia is a pioneering organization in the field of printing, scanning, and copying solutions. With a strong focus on innovation and customer satisfaction, we strive to deliver cutting-edge products and services that help businesses transform and thrive.

As a Field Service Engineer with our ACT Print Production team, you will be responsible for the installation and support of high-end Print Production equipment and associated software solutions. Your primary goal will be to ensure outstanding service and support to our valuable customer base, working closely with a dedicated team of technicians and reporting directly to the State Service Delivery Manager.

This role requires a strong technical aptitude, excellent troubleshooting skills, and a professional approach in dealing with customers. You will need to possess a keen desire to learn and apply new skills in a dynamic environment that fosters continuous employee development. A proven track record of excellent customer service, ensuring to go above and beyond, is essential for this position.

The successful candidate will have a strong mechanical/electrical aptitude, along with excellent communication and interpersonal skills. They must be able to work autonomously while keeping in contact with their team to ensure workload is consistent and transparent. Strong verbal and written communication skills, as well as excellent organization and time management skills, are also required.

In addition to the above requirements, the ideal candidate will have:

  • A valid driver's license
  • A Working with Children Check
  • Australian citizenship
  • The ability to undergo a Police Check
  • The ability to obtain AGSVA clearance (existing clearance preferred)

We offer a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We prioritize diversity and inclusion, promoting equal opportunities for all applicants. Our commitment to corporate responsibility and ethical practices ensures a fair and inclusive work environment.

Konica Minolta Business Solutions Australia provides a competitive salary range of AU$85,000 - AU$110,000 per annum, depending on experience. This role offers an opportunity to thrive in an environment built on collaboration, continuous learning, and personal growth.

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