Account Relationship Manager
5 days ago
About Us: Eziway Salary Packaging is an Australian owned, boutique provider specializing in the not-for-profit sector since 2007. We have a geographical footprint across every state of Australia and have grown to almost 100 employees servicing over 500 employee groups. Our team is valued for their ability to deliver outstanding services to our clients nationwide.
Salary Packaging Explained:
Salary Packaging makes it possible for individuals to pay for everyday expenses from pre-tax salary. This reduces taxable income and puts more money in their pocket. Our work directly impacts deserving industries – nurses, disability support workers, carers, etc. At Eziway, we administer the administration for Salary Packaging for organizations, serving both employers and employees as our clients.
Key Responsibilities:
- Act as a primary point of contact for key stakeholders within your state and region
- Travel weekly and provide face-to-face customer service including support, training, seminars, and 1-1 information sessions to your portfolio of clients.
- Proactively provide solutions to help our clients solve challenges
- Assist with transitions/onboarding of new clients including traveling to site, conducting 1-1 sessions, onboarding new starters. This may include staying away from home for 2 to 3 nights.
- Develop and execute an annual monthly plan of visits ensuring we capture feedback on client satisfaction and improvements
- Liaise with the operations team to ensure a team-based approach to managing the portfolio
- Act as the ultimate ambassador for Eziway Salary Packaging and Eziway Leasing
Required Skills and Qualifications:
- Strong relationship building skills – motivated to establish excellent working relationships with clients
- In-depth understanding of Salary Packaging highly regarded
- Ability to deliver seminars, training sessions, and 1-1 information sessions
- Positive attitude and results-driven
- A team player who loves to pitch in and get the job done
Benefits:
- FAMILY-FEEL CULTURE: Collaborative environment where everyone matters
- Genuine career/growth opportunities
- Hybrid working - blend of remote work and frequent travel onsite to visit clients
- Salary: 80k + Super, Company Car, Laptop & Phone
Ongoing Opportunities:
This role includes bi-annual travel to Northern Territory and quarterly travel to Western Australia.
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