Client Services Coordinator Specialist
2 weeks ago
An exciting opportunity exists for an experienced Client Services Coordinator to join our team in South Australia. The Client Services Coordinator is primarily responsible for the ongoing coordination and management of a comprehensive range of services and supports provided to clients.
This role will be achieved through building partnerships with clients and their families, and our team.
- Undertakes initial assessment and on-boarding for new clients and maintains ongoing assessment and exemplary relationship with clients and their representatives.
- Develops, implements and monitors care plans in collaboration with clients.
- Provides case management services to clients acting as the main point of contact between clients, carers, Home Care Workers and external service providers.
- An appreciation of and the ability and willingness to promote, support and model the Christian values and ethos of The Salvation Army
- Tertiary qualifications in a relevant field or minimum of three years industry experience
- Current unrestricted registration with Australian Health Practitioners Regulation Agency
- Motivation to work with older people living in the community and an understanding of consumer directed care and enablement approaches.
- Proven leadership experience in overseeing, coordinating and implementing consumer directed care services within a Home Care setting.
- Excellent oral and written interpersonal skills, strong customer service focus and ability to negotiate and influence others.
- Access to generous salary packaging of up to $15,900 (save on tax)
- Access to relocation benefits through salary packaging options
- Access to meal and entertainment benefits of up to $2,650 through salary packaging
- Paid parental leave
- Flexible work arrangements supporting you to achieve your work-life balance
- On-site Parking
- Access to a company vehicle or Paid kilometre allowance
- Servant Wellness app and program, access to Fitness Passport
- Salvos Rewards - Access to exclusive financial, retail and lifestyle discounts and benefits
- Novated car leasing
- Employee assistance program - free and confidential counselling service
- Career progression opportunities
- Making an impact – socially and environmentally – with one of the most loved charities in Australia
The estimated annual salary for this position is approximately $80,000 - $110,000 depending on location and experience.
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