Desktop Supervisor

1 month ago


Melbourne, Victoria, Australia Burbank Full time
About the Role

Burbank has an exciting opportunity for a Desktop Supervisor to join the team in VIC. Reporting to Senior Management, you will coordinate all aspects of minor property repair from initial trade allocation and scheduling to invoicing, whilst providing clients regular updates.

This is to ensure that all clients and customers have a positive experience in their dealings with Burbank. The successful candidate's tasks will include:

  • Coordinating minor repairs from start to finish from the office.
  • Selecting appropriate trades and raising work orders.
  • Approving trade invoices and expenses.
  • Updating customers and other stakeholders regularly.
  • Building trade and supplier relationships and rapport.

Requirements:

  • At least 2 years of experience in a similar role.
  • A passion for great customer service.
  • Exceptional organization and time management skills.
  • Demonstrate excellent communication skills.
  • Insurance building experience is highly regarded.


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