
Operational Manager
5 days ago
Team Leader
Job Description:The Team Leader plays a vital role in ensuring the smooth day-to-day operations across all branches and the Head Office. Key responsibilities include acting as the Single Point of Contact (SPOC) for administrative tasks, issues, and coordination.
Key performance indicators include maintaining consistent communication with branch administrators, consolidating and managing branch-wise reports, data, and documentation, monitoring and tracking facility management, office supplies, infrastructure needs, and administrative service levels across branches, coordinating with vendors, service providers, and internal departments for timely resolution of administrative issues, ensuring timely submission and maintenance of monthly administrative reports, budgets, and cost tracking from all branches, and assisting in setting up administrative SOPs, compliance processes, and standard documentation practices across locations.
Responsibilities:- Maintain consistent communication with branch administrators to ensure seamless operations.
- Consolidate and manage branch-wise reports, data, and documentation using Advanced Excel and other Microsoft tools.
- Monitor and track facility management, office supplies, infrastructure needs, and administrative service levels across branches.
- Coordinate with vendors, service providers, and internal departments for timely resolution of administrative issues.
- Ensure timely submission and maintenance of monthly administrative reports, budgets, and cost tracking from all branches.
- Assist in setting up administrative SOPs, compliance processes, and standard documentation practices across locations.
The ideal candidate will have a Bachelor's degree in Business Administration, Management, or a related field, with a minimum of 4–6 years of experience in office or business administration. Proficiency in Microsoft Office, particularly Advanced Excel skills, is mandatory.
This is a full-time position that requires excellent verbal and written communication skills in English, strong organizational and coordination abilities, and prior experience managing cross-location administrative roles. The ability to work independently, take ownership, and handle pressure in a dynamic environment is essential.
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