
Café Ambassador
2 weeks ago
Mackay, Queensland, Australia
beBeeCustomer
Full time
$30,000 - $43,000
As a valued team member, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are ever the same.
The role of Barista and Guest Service Team Member is perfect for individuals who thrive in varied roles and enjoy learning new skills across the business. We're looking for passionate and fun-loving individuals to join our team and create an exceptional guest service experience at each of our locally owned and operated cafés.
Responsibilities include:
- Preparing and serving high-quality coffee and espresso beverages with attention to detail and excellent presentation.
- Maintaining a clean and organised workspace, adhering to health and safety regulations and ensuring compliance.
- Providing training and mentoring to junior baristas to enhance their skills and knowledge.
- Dialing in grinders to our espresso recipe and maintaining optimal performance levels.
- Interacting with guests, taking orders, answering questions and providing exceptional service throughout the guest journey.
- Assisting with opening and closing duties, including inventory management and restocking supplies as needed.
- Supporting team members and creating a positive atmosphere that fosters growth and development.
Required Skills and Qualifications:
- Strong knowledge of coffee brewing techniques and equipment or kitchen operations.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
- Ability to work efficiently in a high-pressure environment, prioritising tasks and managing time effectively.
- Availability to work weekends is essential, as we are open 7 days a week.
- A charismatic personality, with a bright and bubbly attitude that enhances the customer experience.
- High energy and productivity levels, with the ability to maintain a fast pace during busy periods.
Benefits include:
- An attractive hourly wage per the Restaurant Industry Award (Casual) + super.
- Opportunities for incentives and staff discounts, recognising your hard work and dedication.
- Opportunities to progress within the company, developing new skills and taking on additional responsibilities.
- A culture of support, including upskilling and professional development opportunities.