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Senior Manager of Disability Support Services
2 weeks ago
An exciting opportunity exists for a highly experienced and motivated leader to oversee the delivery of high-quality, person-centred disability support across a portfolio of home services.
Key Responsibilities:- Lead, develop and support a high-performing team of site supervisors and support workers.
- Drive person-centred, strengths-based service delivery aligned with client NDIS plans.
- Manage day-to-day operations including staffing, incident management, rostering, and financial oversight.
- Collaborate with families, health practitioners, support coordinators and other stakeholders to ensure consistent and safe support.
- Champion continuous improvement and implement strategies that promote service innovation and efficiency.
- Handle complex client needs and escalate risks where appropriate.
- Build community connections and identify opportunities to grow and tailor services in line with local needs.
- Bachelor's degree in Human Services, Social Work, Psychology or related field.
- Minimum 2 years' experience managing disability, community or residential services.
- Strong understanding of the NDIS, relevant quality and safeguarding standards, and sector legislation.
- Proven ability to lead, coach and develop diverse teams in dynamic service environments.
- Confident communicator with strong stakeholder engagement and crisis response capability.
- Demonstrated ability to manage competing priorities and deliver operational results.
This is a rewarding leadership opportunity for someone who wants to make a genuine impact in the lives of people with disability while leading a service through an exciting phase of growth and improvement.
About You:You will be a strategic thinker with exceptional leadership skills, a passion for delivering high-quality services, and a commitment to promoting the rights and dignity of people with disability. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
