Doorman/Porter

1 week ago

Mascot, Australia Accor Full time
{"title": "Customer Service Representative", "description": "Job Summary

We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Qantas Lounges and Sofitel Hotels & Resorts. As a key member of our team, you will be responsible for providing exceptional customer service to our valued guests, ensuring a seamless and enjoyable experience.

Key Responsibilities
  • Meet and greet guests, ensuring a warm and welcoming atmosphere
  • Manage access control, maintaining a secure and efficient environment
  • Assist with luggage handling, ensuring timely and safe transportation
  • Provide information on airport facilities and services, ensuring guests are well-informed
  • Collaborate with other departments to ensure a smooth customer experience
Requirements
  • Previous experience in a customer-facing role, preferably in a fast-paced environment
  • Exceptional interpersonal and communication skills
  • Impeccable grooming and professional appearance
  • Strong attention to detail and ability to multitask effectively
  • Ability to remain calm and composed in high-pressure situations
  • Physical ability to stand for extended periods and lift/carry heavy objects
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Staff travel benefits and discounts
  • Access to staff duty-free store and staff meals
", "lang_code": "en"}

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