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Senior Regional Manager
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Dusk, a leading retail company with over 130 stores across Australia and New Zealand, is seeking a highly skilled Senior Regional Manager to lead its VIC/TAS states. As a key member of the leadership team, you will be responsible for driving sales and service excellence across the region, ensuring a perfect customer experience, and fostering a positive company culture.
Key Responsibilities:- Customer Service: Deliver exceptional customer service by ensuring that both you and your team demonstrate a customer-centric approach to internal and external customers.
- Sales Performance: Achieve and strive beyond set sales targets within your designated state, maximizing sales from key merchandising areas.
- Expense and Profit Management: Ensure budgeted expenses and state profit contribution are met, while maintaining a focus on operational efficiency.
- Team Management: Align, lead, empower, and support team members by providing direction, setting clear expectations, encouraging, and providing feedback and recognition.
- Recruitment and Performance Management: Partner with Area Managers to effectively recruit and select Team Members for your state, ensuring performance management aligns with company policies and procedures.
- Administration and Culture: Ensure all areas of administration are managed to company standard, driving a people-focused and positive culture that aligns with Dusk's values and brand.
If you are a results-driven leader with a passion for retail and a commitment to excellence, we encourage you to apply for this exciting opportunity to join the Dusk team.
