Program Officer
2 weeks ago
We are seeking a highly skilled and experienced Program Officer to join our Workforce Skills & Training team at CITB. As a key member of our team, you will be responsible for providing administrative support to our programs and initiatives, ensuring seamless delivery and high-quality outcomes.
Key Responsibilities- Provide exceptional customer service to stakeholders, responding to enquiries, applications, and claims in a timely and professional manner.
- Process applications and claims in compliance with CITB policies and funding conditions, ensuring accuracy and attention to detail.
- Administer CITB number registrations and variations, maintaining accurate records and ensuring data integrity.
- Contribute to the development and implementation of continuous improvement processes, identifying areas for enhancement and suggesting solutions.
- Provide administrative support to CITB programs and initiatives, ensuring effective communication and collaboration with team members and stakeholders.
- Proactively demonstrate a commitment to WHS, prioritizing the safety of colleagues, visitors, clients, and yourself.
- Contribute to the success of our business through collaboration, high performance, and respectful working relationships.
- Minimum of 3 years administration experience, preferably in the vocational or education sector.
- Experience in customer service-oriented roles, including complaint handling, with a strong focus on delivering exceptional service.
- Demonstrated ability to multi-task, manage time effectively, and respond to changing situations in a flexible manner.
- Exposure to policy interpretation and the application of administrative procedures and processes.
- Advanced skills in Microsoft Office suite of programs, particularly Excel, Word, Outlook, and Teams.
- Familiarity with database management and report creation.
- Strong interpersonal and written and verbal communication skills, with the ability to interact at Senior Manager level and represent CITB in external contexts.
- Demonstrated ability to think critically and creatively, use initiative, and develop solutions for complex tasks.
- Highly developed time management, organisational, and multitasking skills, with excellent attention to detail and accuracy.
- Work for a reputable SA organisation with a strong commitment to training and skills development.
- Expand your coordination and administration skills in a dynamic and supportive team environment.
- Contribute to the success of our business through collaboration and high performance.
- Enjoy a city fringe location with on-street parking.
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Programs and Policy Officer
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Adelaide, South Australia Legal Aid NSW Full timeAbout the RoleWe are seeking a highly skilled Programs Officer or Policy Officer to join our System Stewardship Directorate. As a key member of our team, you will contribute to the development and delivery of policy initiatives that support early childhood education and care.Key ResponsibilitiesProvide project management and support services, including...
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Programs and Policy Officer
4 weeks ago
Adelaide, South Australia Legal Aid NSW Full timeAbout the RoleWe are seeking a Programs Officer or Policy Officer to join our System Stewardship Directorate. As a key member of our team, you will contribute to the development and delivery of policy initiatives that support early childhood education and care.Key ResponsibilitiesProvide project management and support services, including preparation of...
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Programs and Policy Officer
4 weeks ago
Adelaide, South Australia Legal Aid NSW Full timeAbout the RoleWe are seeking a highly skilled Programs Officer or Policy Officer to join our team in the System Stewardship Directorate. As a key member of our team, you will contribute to the development and delivery of policy initiatives that support early childhood education and care in NSW.Key ResponsibilitiesProvide project management and support...
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Programs and Policy Officer
4 days ago
Adelaide, South Australia Legal Aid NSW Full timeAbout the RoleWe are seeking a Programs Officer or Policy Officer to join our team in the System Stewardship Directorate. As a key member of our team, you will contribute to the development and delivery of policy initiatives that support early childhood education and care.Key ResponsibilitiesProvide project management and support services, including...
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Adelaide, South Australia Legal Aid NSW Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Programs Officer and Senior Policy Officer to join our team in the System Stewardship Directorate. As a key member of our team, you will play a critical role in supporting the management and coordination of new early childhood education initiatives that contribute to organisational...
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Adelaide, South Australia Legal Aid NSW Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Programs Officer and Senior Policy Officer to join our team. As a key member of our team, you will be responsible for supporting the management and coordination of new early childhood education initiatives, contributing to organisational objectives and Government commitments.Key...
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Adelaide, South Australia Legal Aid NSW Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Programs Officer and Senior Policy Officer to join our team. As a key member of our team, you will be responsible for supporting the management and coordination of new early childhood education initiatives, contributing to organisational objectives and Government commitments.Key...
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