Dynamic Learning and Development Manager

3 weeks ago

Melbourne, Victoria, Australia inchcape Full time

About Us

At Inchcape, we're dedicated to delivering exceptional customer experiences through our passion for sales, retail, and the automotive industry. We believe in fostering a culture of learning and development, empowering our employees to drive success.

Job Description

We're seeking a skilled Retail Training Manager to join our team. This dynamic role will involve designing, implementing, and overseeing training programs that empower our employees to deliver top-notch service, drive sales, and maintain our company's reputation for excellence.

Key Responsibilities:

  • Learning and Development: Partner with business leaders to understand challenges and address capability gaps through innovative learning solutions. Design, develop, and deliver a range of integrated learning interventions that drive customer centricity and improve soft skills.
  • Facilitation & Partnerships: Facilitate high-quality training and work with external partners to enhance learning offerings. Collaborate with HR to improve leadership capabilities.
  • Relationship Building: Develop strong relationships with key stakeholders to understand their needs and collaborate on best practices for learning and development.

Why Join Us?

We offer a range of benefits to support your career growth and well-being, including:

  • Competitive Salary: $85,000 - $110,000 per annum, depending on experience
  • Flexible Work Policy: Supporting you in achieving a genuine work-life balance
  • Ongoing Training: Thorough and ongoing training provided to support you in all aspects of your role
  • Career Opportunities: Providing you with a sense of purpose and direction, you drive your destiny with Inchcape
  • Supportive Team Environment: We foster a positive and supportive team culture and thrive on working well together
  • Wellbeing Leave Day: Additional days off to recharge and refocus
  • Volunteering Leave Day: Opportunities to give back to the community and make a difference

About You

The successful applicant will have the following attributes:

  • Experience in a similar role
  • A full driver's license
  • Facilitation of learning experience across a wide range of learning platforms
  • Experience in e-learning course creation with Articulate360
  • Hands-on knowledge of authoring technologies, Intranet design tools, and multimedia applications
  • Demonstrated experience in the creation and delivery of learning programs, including instructional design
  • Experience in analysing a business problem and working with key stakeholders to develop a solution to resolve it
  • Relevant tertiary qualifications in Human Resources, Education, or a related discipline
  • Certificate IV in Training and Assessment

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