Career Opportunities: Lead and Build Consulting Talent

1 week ago

Australia beBeeConsultant Full time $100,000 - $130,000
Lead Consulting Talent

Our team is seeking a Professional Services Leader to lead and guide consulting talent in ensuring client satisfaction and revenue goals. The role focuses on training development and delivery, recruiting and hiring, managing team performance, upholding team culture, and maintaining client satisfaction.

Key Responsibilities:

  • Guide and mentor our team of consultants by providing shadowing opportunities for peer growth and assist in ramping up new team members.
  • Lead build and design including client workshops for migration/implementation projects as well as health checks and other improvement projects.
  • Develop and retain a team focused on clients' success while achieving revenue and profit goals.
  • Lead, engage, and motivate your team to accomplish developmental and company goals.
  • Assist with the recruiting and selection of new talent on the Professional Services team.
  • Coordinate training and development that develops team members to be self-motivated, self-managed, and cross-trained in skill sets to match market demand.
  • Coach team to maximize performance, foster collaboration, and develop individual competencies.
  • Drive your team and determine solutions that support team members, the company, and clients' needs.
  • Provide pre-sales support and estimations of opportunities during the sales cycle.
  • Model Mosaic's customer service vision of Guide, Anticipate, Exceed.

How You'll Be Measured:

  • Maintain your team's target utilization to drive gross margin.
  • Completion of projects on time and on budget that meet project requirements.
  • Creating effective onboarding for new hires, including ramp, training, and coaching, and 90-day performance reviews.
  • Maintaining necessary certifications.
  • Developing complex functional design solutions that meet clients' needs.

What We Offer:

  • An opportunity to autonomously build and scale your team with a growing company.
  • The ability to make a significant impact on our team and culture while learning the ins and outs of a small business.
  • A competitive salary with bonus potential based on percentage of gross profit.

Requirements:

  • 6+ years of experience, including 4 years of consulting experience with UKG Pro WFM implementation across UKG Pro WFM Advanced Scheduling.
  • 2+ years of leadership experience.
  • Strong experience leading Migration, Launch, and Post-implementation projects and working independently.
  • Ability to work fully remote and travel up to 40% for client work.
  • Experience building, leading, and motivating a high-growth, fast-paced services organization within the SaaS market.

Nice To Have:

  • Joint Project knowledge and experience (UKG Pro preferred).
  • Experience in scoping, planning, and developing service proposals.

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