Business Operations Assistant

1 day ago

Cairns, Queensland, Australia beBeeSupport Full time $63,840 - $83,820
About the Role

As a Support Services Coordinator, you will play a pivotal role in ensuring the seamless operation of our Specialist Doctors team. You will be the primary point of contact for patients and their families, providing timely and accurate assistance throughout their hospital stay.

Key Responsibilities:
  • Administrative tasks including reception duties and data entry
  • Liaison with various Health Professionals and patients to facilitate efficient communication
  • Maintenance of schedules and accurate record-keeping
  • Financial transactions including cash handling and processing patient excesses
  • Communication with Health Funds regarding patients' insurance cover
  • Confidential data management and compliance with relevant protocols
  • Coordination of patient Informed Financial Consents and Estimates
About the Ideal Candidate

To excel in this role, you will possess excellent administrative skills, a passion for customer service, and a preference for working in a fast-paced environment.

  • Proven ability to communicate effectively with people by telephone and in person
  • Basic computer skills and general clerical experience
  • Strong customer service and interpersonal skills
  • Ability to work collaboratively as part of a team
  • Capacity to maintain composure under pressure
  • Understanding of and commitment to principles of confidentiality
  • Exceptional attention to detail
  • Reliability and trustworthiness with a proactive attitude
  • Flexibility to participate in rotational shifts, including early and late hours (0730-1730 or 1800 on occasion)

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