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Patient Liaison Officer Position

3 weeks ago

Central Coast Council, Australia beBeePatient Liaison Full time

Job Title: Patient Liaison Officer

About the Role:

We are seeking a highly motivated and skilled Administration Officer to join our team as a Patient Liaison Officer. This role is ideal for individuals who possess strong communication skills, attention to detail, and the ability to work independently.

Key Responsibilities:

  • Provide high-level administrative support to the Patient Liaison Team
  • Support the expansion of services for patients and the community through the generation of own-source revenue
  • Develop and maintain effective relationships with stakeholders, including patients, families, and healthcare professionals
  • Contribute to the delivery of vital services and drive positive outcomes

Requirements:

To be successful in this role, you will need:

  • A proven track record of providing exceptional customer service
  • Strong written and verbal communication skills
  • The ability to build and maintain effective relationships across all levels of the organisation
  • High-level administrative and organisational skills, including the ability to manage competing priorities and work under pressure
  • A proactive mindset and a willingness to learn and adapt

Benefits:

  • Work-Life Balance – Enjoy working part time, 17.5% annual leave loading, and paid parental leave
  • Financial Benefits – Boost your take-home pay with salary packaging and save on car costs with novated leasing
  • Health & Wellbeing – Stay active with discounted gym memberships, free flu vaccinations, telehealth support, and confidential Employee Assistance Program counselling

About You:

  • You have strong initiative and problem-solving skills, applying established methods, policies, and protocols to resolve issues efficiently
  • You have a proven ability to consistently meet and exceed KPIs, along with strong communication and negotiation skills

Contact Us:

For more information about this role, please contact [Name] on [Phone Number].