Welcoming Face of Medical Excellence

1 week ago

Australia beBeeCare Full time $23 - $52
Medical Receptionist Job Description

As a Medical Receptionist, you will be the first point of contact for patients and healthcare providers. Your role will involve managing patient appointments, handling enquiries, and providing exceptional customer service.

Key responsibilities include greeting and welcoming patients with a professional manner, managing appointment bookings and scheduling using clinic software, answering phones promptly, and maintaining patient records.

You will also process patient check-ins, registrations, and payments, liaise with clinicians and other staff to facilitate smooth clinic operations, manage incoming and outgoing correspondence, and support general administrative tasks.

The ideal candidate will have previous experience in medical reception or customer service, possess strong interpersonal and communication skills, and be able to multitask and remain organised in a fast-paced environment.

A professional, approachable, and compassionate attitude is essential, as well as an understanding of medical terminology and clinic procedures. The ability to maintain patient confidentiality and follow privacy protocols is also crucial.

Requirements
  • Previous experience in medical reception or customer service
  • Strong interpersonal and communication skills
  • Ability to multitask and remain organised in a fast-paced environment
  • Professional, approachable, and compassionate attitude
  • Understanding of medical terminology and clinic procedures
  • Ability to maintain patient confidentiality and follow privacy protocols
Benefits

As a Medical Receptionist at our clinic, you can expect a supportive and collaborative team environment, comprehensive induction and ongoing training, flexible part-time or full-time hours, and opportunities to develop your career within a growing healthcare organisation.

We offer modern clinic facilities with a friendly work culture, and we are committed to helping our staff grow and thrive in their roles.

How to Apply

If you're a motivated and enthusiastic individual who is passionate about delivering high-quality patient care, please submit your cover letter and CV to us. We look forward to hearing from you and discussing this exciting opportunity further.

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