Communications and Training Support Specialist

4 weeks ago

Canberra, ACT, Australia Flexhive Full time
Role Summary

This is an exciting opportunity to join a dynamic team as a Communications and Training Support Officer. The successful candidate will play a key role in supporting organisational change through effective communication and training.

Key Responsibilities:
  • Support Communication and Change Management: Assist the Organisational Change and Communication Manager in developing, maintaining, and delivering communication plans and stakeholder engagement materials.
  • Develop and Deliver Training Materials: Create and deliver various communication and training artefacts, such as news articles, intranet pages, presentations, user guides, and training sessions (face-to-face, online, and recorded formats).
  • Stakeholder Engagement: Collaborate with a diverse range of stakeholders to plan, coordinate, facilitate, and deliver effective communication and training sessions that support systems implementation.
  • Support Project Communication Plans: Contribute to the planning and execution of communication strategies tailored to different stages of project implementation.
Requirements:
  • Communication and Training Expertise: Well-developed skills in planning and delivering communication and training initiatives, with a strong focus on stakeholder engagement.
  • Strong Verbal, Written, and Interpersonal Skills: Demonstrated ability to build and maintain effective relationships with stakeholders at all levels.
  • Microsoft Office Proficiency: Proven experience with Microsoft Office applications, particularly Word and Excel, along with effective computer and online literacy.
  • Team Collaboration: Ability to work effectively in both a small team environment and within the broader command structure.
  • Multi-format Training Development: Experience in delivering training in various formats, including classroom, face-to-face, and online.
Desirable Qualities:
  • Proven experience in supporting organisational change through well-executed communication and training strategies.
  • Ability to deliver engaging content across multiple channels and formats.

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