ICT Service Operations Manager

2 weeks ago


Brisbane, Queensland, Australia beBeeManager Full time $100,000 - $150,000
Key Responsibilities
  • Supervise vendor partnerships and monitor performance against service level agreements.
  • Provide expert guidance and advise on relevant digital and ICT legislation, policies, and procedures.
  • Maintain beneficial professional connections, collaborate effectively with stakeholders, and compose high-quality documents.
  • Coordinate internal and external teams to prioritize tasks and meet operational deadlines and objectives in a dynamic environment.

The ideal candidate will possess strong leadership abilities, well-developed communication skills, and a proven ability to manage competing priorities and agendas. A tertiary or postgraduate qualification in an ICT/information management discipline is highly valued.

The incumbent will be required to travel on official business and hold a valid 'C' class driver's license.
The position requires effective time management, organizational skills, and the ability to work under pressure. The selected candidate will have opportunities for career growth and professional development.

Effective collaboration with colleagues, open communication, and a team-oriented approach are essential for success in this role.



  • Brisbane, Queensland, Australia Queensland Ambulance Service Full time

    We are seeking applicants who, within the context of the role responsibilities, possess the following key attributes:- Proven experience working in an outsourced ICT environment, undertaking supplier management against service level agreements, monitoring performance against service level agreements, and cultivating effective working relationships to deliver...

  • Service Desk Manager

    2 weeks ago


    Brisbane, Queensland, Australia Titan Ict Full time

    **Job Category**:Help Desk & IT Support (Information & Communication Technology)**Job Type (PT / FT)**:Full Time**Job Location**:Brisbane**Contract Type**:Permanent**About us**:Titan ICT is an Australian-owned company specialising in strategic ICT advice, systems integration and technical support services. With a proud record of delivery since 2003, we have...

  • Ict Consultant

    2 weeks ago


    Brisbane, Queensland, Australia Titan Ict Full time

    **Job Category**:Telecommunications (Information & Communication Technology)**Job Type (PT / FT)**:Full Time**Job Location**:Brisbane**Contract Type**:Permanent**About Us**Titan ICT is an Australian-owned company specialising in strategic ICT advice, systems integration and technical support services. With a proud record of delivery since 2003, we have a...


  • Brisbane, Queensland, Australia beBeeTechnical Full time $94,210 - $118,518

    Senior ICT Operations ManagerThe role of a Senior ICT Operations Manager is pivotal in leading a team of technical staff to provide efficient ICT support services.Key responsibilities include:


  • Brisbane, Queensland, Australia Downer Group Full time

    **A new name, a bright pathway ahead**Part of Downer Group, our newly formed Social Infrastructure and Citizen Services business unit brings amazing capability to the people of Australia and what matters most to them. We run hospitals, manage client data centres, we take asset management risk, and we are a trusted advisor and partner to our New Zealand and...


  • Brisbane, Queensland, Australia Troocoo Pty Ltd Full time

    Information Technology Transition Project- Hybrid Work Environment (based in Brisbane)- 12 month contract with probable extensionsTroocoo are working with this Qld Government Department to identify an experienced ICT Operations Specialist to join on an initial 12 month contract.**About the Role**The ITD Transition Project includes the implementation of...


  • Brisbane, Queensland, Australia Queensland Government Full time

    **_We are seeking applicants who, within the context of the role responsibilities, possess the following key attributes:Proven experience working in an outsourced ICT environment, undertaking supplier management against service level agreements, monitoring performance against service level agreements, and cultivating effective working relationships to...


  • Brisbane, Queensland, Australia beBeeOperations Full time $86,000 - $110,000

    We are seeking a seasoned and accomplished professional to lead the smooth operation of our day-to-day ICT requirements.Key ResponsibilitiesThe ideal candidate will have great ICT knowledge, provide professional advice and support, and oversee a team of technical staff in managing infrastructure technologies, server administration, cloud transition, and...


  • Brisbane, Queensland, Australia Queensland Ambulance Service Full time

    It is a condition of employment for this role for the employee to be, and remain, vaccinated against COVID-19.- Whilst not mandatory, a degree in an ICT/IM discipline will be highly regarded.- A knowledge and understanding of the Queensland Government Enterprise Architecture 2.0 is highly desirable.We are seeking applicants who, within the context of the...


  • Brisbane, Queensland, Australia beBeeLeadership Full time $108,845 - $158,245

    As a key player in our team, you will be responsible for overseeing the technical operations of ICT systems.You will have proven experience working in an outsourced ICT environment and a strong understanding of supplier management. You will also possess excellent communication skills, including the ability to build professional networks and work effectively...