Customer Service Delivery Specialist

4 hours ago


Queanbeyan, New South Wales, Australia Coles Full time

At Coles Supermarkets, we're committed to providing an exceptional customer experience. As a Customer Service Delivery Specialist, you'll play a key role in delivering on this commitment.

About the Role

You'll be responsible for safely navigating your local neighbourhoods to deliver customer orders to their homes during the day or night. You'll also assist with picking and packing orders to the highest standard, ready for delivery.

Requirements
  • A strong commitment to providing great customer experiences by working with enthusiasm, energy, and pace
  • An Unrestricted Australian Drivers Licence and a safe driving record (you'll need to consent to undergo both a police history check and driving history check)
  • The confidence to safely drive and navigate through busy streets, suburban roads, and/or regional areas
  • To be active – as well as driving, you'll be on your feet, lifting and carrying groceries from the van to your delivery points (there could be stairs)
  • Availability to work flexible hours across our store trading days, including early mornings, evenings, and weekends (generally shifts run from 5am-1pm and 1pm-11pm)
What We Offer

We offer a competitive salary of $22-$28 per hour, depending on experience. In addition, you'll receive:

  • A comprehensive training program to develop your skills and knowledge
  • A safe and respectful work environment
  • The opportunity to work in a dynamic and fast-paced team
  • A range of employee benefits, including flexible work arrangements and additional leave entitlements

We're committed to creating a workplace that is inclusive and welcoming to all employees. If you have a disability, please let us know how we can support you through the recruitment process.



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