Customer Experience Champion

2 weeks ago


Brisbane, Queensland, Australia Iconic Recruit Full time
About Us

At Iconic Recruit, we're committed to connecting talented professionals with exciting opportunities. Our passion is to help individuals excel in their careers and achieve success.

Role Overview

We're currently seeking highly skilled Customer Experience professionals to join our team. As a key member of our organization, you'll play a vital role in delivering exceptional service to our clients.

Key Responsibilities
  • Manage and lead high-performing teams to achieve outstanding service results.
  • Respond to customer inquiries about products, services, and features.
  • Troubleshoot issues, process claims, and update customer accounts.
  • Analyse team performance and implement Quality Assurance measures.
  • Drive strategic initiatives to enhance customer satisfaction, retention, and sales.
Benefits
  • Opportunities for career growth and development.
  • A dynamic work environment with a supportive team.
  • The chance to work on challenging projects and develop new skills.
Requirements

We're looking for individuals with excellent communication and problem-solving skills, as well as a strong ability to work collaboratively as part of a team. Prior experience in customer-facing roles or a similar industry would be advantageous.

What We Offer

We provide a competitive salary range of $60,000 - $80,000 per annum, depending on experience. Additionally, we offer a comprehensive benefits package including health insurance, retirement savings plan, and paid time off.



  • Brisbane, Queensland, Australia Bare Cremation Full time

    Bare Cremation, a pioneer in the funeral industry, is seeking an exceptional Customer Experience Champion to join our team. Our mission is to provide a stress-free and affordable funeral service to all Australians.We understand that arranging a funeral can be overwhelming and expensive. That's why we've created an entirely online funeral planning experience,...

  • Sales Associate

    1 month ago


    Brisbane, Queensland, Australia CHAMPION Full time

    About the RoleWe are seeking an enthusiastic and customer-focused Sales Assistant to join our team at the Champion Brisbane Airport Outlet. This is a casual role, requiring the ability to work weekends, weekdays, and peak trade times. Key Responsibilities• Provide exceptional customer service through meaningful interactions with our customers• Sell...

  • Retail Store Manager

    4 weeks ago


    Brisbane, Queensland, Australia Adairs Full time

    About AdairsAt Adairs, we're passionate about creating an inspiring and energizing work environment that allows our team members to thrive in their roles.Our company exists to provide inspiration and expertise, enabling everyone to weave their own story of home. We're committed to delivering an exceptional customer experience, and we're looking for a...


  • Brisbane, Queensland, Australia CHAMPION Full time

    Company OverviewChampion Athletic wear has been a pioneer in athletic apparel since 1919, making breakthrough innovations for men, women, and kids.We are part of Hanes Brands Australasia, home to iconic brands like Bonds, Sheridan, and Bras N Things. Our commitment to creating good impact on our community and planet is at the heart of everything we do.About...


  • Brisbane, Queensland, Australia Cover More Group Full time

    Elevate Your Career with Cover-More Group, a leading brand in travel insuranceWe are seeking a skilled professional to join our team as a Customer Experience Champion for Dispute Resolution. As part of our mission to provide exceptional customer experiences, you will play a critical role in resolving complex issues and ensuring satisfaction.Key...


  • Brisbane, Queensland, Australia Woolworths Group Full time

    About Us">At Woolworths Group, we strive to create a better tomorrow for our customers, team members, and the community. Our goal is to provide exceptional customer experiences through our online services.">Job Description:">We are seeking a motivated Customer Experience Champion to join our team in a CFC Team Member role. In this position, you will be...


  • Brisbane, Queensland, Australia Cover-More Full time

    At Cover-More, we pride ourselves on delivering exceptional customer experiences and resolving complex issues with ease.Elevate your career by joining our team of experts as a Dispute Resolution Specialist, where you will play a crucial role in shaping the way we handle complaints and enhance overall customer satisfaction.This is an exciting opportunity to...


  • Brisbane, Queensland, Australia Covetrus Software Services Pty Ltd [AU] Full time

    About Covetrus Software ServicesWe're a leading provider of animal-health technology and services, dedicated to empowering veterinary practice partners to drive improved health and financial outcomes.Our cutting-edge platform connects customers to the solutions and insights they need to work best. We're committed to delivering exceptional customer...


  • Brisbane, Queensland, Australia Retail Prodigy Group Full time

    Role OverviewWe are seeking a highly motivated and experienced Customer Experience Champion to join our Nike Store Carindale team. This is an exciting opportunity for a retail professional to take on a leadership role and drive sales growth while delivering exceptional customer service.About UsRetail Prodigy Group is a dynamic and innovative retailer that...


  • Brisbane, Queensland, Australia Hanes Australasia Full time

    **About the Role**We are seeking a highly motivated and enthusiastic Casual Sales Assistant to join our team at Hanes Australasia.This is a casual position requiring flexibility to work day, night, and weekends across a Mon-Sunday roster.Key Responsibilities:Provide excellent customer service and create memorable experiences for customers.Use initiative to...


  • Brisbane, Queensland, Australia Anaconda Group Full time

    Anaconda Group is a leading retailer of outdoor products in Australia, with over 60 stores across the country.We are seeking a part-time Sales Assistant to join our team in QLD - Metro. This is an exciting opportunity for individuals who are passionate about providing excellent customer service and working in a fast-paced retail environment.The ideal...


  • Brisbane, Queensland, Australia Allan Hall Business Advisors Full time

    Unlock your potential in a dynamic wholesale environment at Source Security, a renowned Electronic Security business. We're seeking an exceptional customer service champion to join our brand-new team in Brisbane.About the RoleThis is an exciting opportunity to be part of a growth story and shape the success of our new store launch. As a Customer Service...


  • Brisbane, Queensland, Australia Hanes Australasia Full time

    At Sheridan, we believe that everyone deserves a great night's sleep. As a leading provider of luxurious bed and bath products, we're dedicated to helping our customers create the perfect sleeping environment.Job Title: Customer Experience RepresentativeEstimated Salary: $45,000 - $55,000 per annum (dependent on experience)About UsSheridan is part of Hanes...


  • Brisbane, Queensland, Australia Hanes Australasia Full time

    About the RoleWe are seeking a motivated Casual Sales Assistant to join our team at Bras N Things Hinkler Central store in Bundaberg, QLD.This is a casual position requiring flexibility to work day/nights and weekends across a Mon-Sunday roster.Key ResponsibilitiesProvide exceptional customer service, ensuring a memorable and empowering experience for every...


  • Brisbane, Queensland, Australia Youi Full time

    About YouiWe're an innovative insurance company that's shaking up the industry by putting our customers first.Job DescriptionAs a Sales Advisor, you'll play a pivotal role in showcasing the benefits of our products and providing outstanding customer service. This is your chance to be the driving force behind tailored insurance policies that perfectly suit...


  • Brisbane, Queensland, Australia BRASN N THINGS Full time

    We are seeking an enthusiastic and passionate individual to join our team as a Retail Customer Experience Associate at Bras N Things Ipswich store.This is a casual position requiring flexibility to work day/nights and weekends across a Mon-Sunday roster.About the RoleAn absolute passion for retail & customer service is essential. Your best days are the ones...


  • Brisbane, Queensland, Australia Pillow Talk Full time

    About the RoleWe are seeking a highly skilled Team Lead to join our Capalaba store as a key member of our leadership team.


  • Brisbane, Queensland, Australia Workpac Full time

    About the RoleAs a Customer Experience Team Member, you will be working in a dynamic and supportive work environment where you can grow your skills and contribute to delivering high-quality customer service.Your Key ResponsibilitiesManage orders and provide excellent customer service, ensuring smooth order processing and timely support for customers.Respond...


  • Brisbane, Queensland, Australia Australian Retirement Trust Full time

    About the RoleAs a Customer Experience Development Specialist, you will be responsible for growing the capability of the Member Services team via delivery of coaching programs through various channels and forums.This role ensures delivery of reactive and proactive coaching interventions to Service Delivery teams to enable ongoing technical (superannuation)...


  • Brisbane, Queensland, Australia Hanes Australasia Full time

    About Bras N Things x Hanes BrandsWe're Australia's favourite playground for lingerie lovers, with over 200 stores across the country. As part of Hanes Australasia, we pride ourselves on a supportive and inclusive culture.SalaryThe estimated annual salary for this role is $45,000 - $55,000, depending on location and experience.Job DescriptionThis is an...