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Chapter Lead
2 months ago
We are seeking an experienced Chapter Lead to join our Dynamic Authorisation Squad, responsible for building and operating the future platform and enabling fine-grain authorisation across many customer interactions in our digital channels.
Key Responsibilities- Lead a high-performing team and manage complex business strategies.
- Deliver crew/CoE outcomes within the squad.
- Facilitate the constructive resolution of conflicts.
- Provide people leadership and management, including onboarding, hiring, skill building, career development, coaching, performance management, and individual and team engagements.
- Implement and support consistent ways of working across the chapter.
- Set clear expectations on guardrails and standards.
- Contribute to the uplift of the chapter's maturity through SME knowledge and by driving and fostering collaboration across chapter instances.
- Seek data and feedback to inform metrics and leverage these to support continuous improvement efforts.
- Participate and contribute to the Customer Identity Access Management Practice and/or chapter.
- Actively contribute to the squads' deliverables.
- Deep technical background across product, tooling, and people leadership.
- Experience in Identity Access Management (IAM), preferably Customer Identity Access Management.
- Proficient in implementing Ping Authorisation and leading technical strategy across a large and complex organisation.
- Ping Ecosystem expertise, specific to implementing Ping Authorisation or similar.
- Authorisation and access controls experience.
- Experience across API, request, integration logic, rules, and policy.
- Experience across the Software development tools.
- Extensive record of people management.
- Worked on large-scale deployments in complex technology environments.
- Can articulate business value through visualisation tools and applicable data points.
- Cloud experience (AWS).
- Experience with CI/CD, Ansible, Github, Teamcity (or Jenkins), Artifactory, and Octopus.
We are the Commonwealth Bank, a leading financial institution in Australia. Our technology unit delivers the best digital banking services to our customers and is responsible for digital delivery, group data and analytics, technology and technology infrastructure, cyber, fraud, physical security, and business resilience for all divisions across the bank.
We are committed to delivering the best workplace technology experience for our over 53,000 people across the bank and focused on providing the latest tools, technology, and resources to enhance the way we work together and empower our people to achieve more for our customers.
