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Hearing Solutions Consultant
2 weeks ago
We are looking for a sales and customer service professional to join our team as a Clinic Co-ordinator on a full-time basis. If you have a passion for helping people improve their hearing and quality of life, this role may be for you.
This is a pivotal position in each clinic that contributes to clinic performance and enhances our customers' experience. We are seeking a dedicated and purpose-driven individual with outstanding organisational and sales skills to help more people get access to better hearing solutions.
As a Hearing Solutions Consultant, you will work closely with clinicians and hearing technicians to provide quality hearing healthcare outcomes for all clients. You will learn about our products, services, competitive advantages, and government funding programs.
You will expertly apply tailored client-specific sales strategies to ensure they receive the best possible solutions. To succeed in this role, you will need:
- Previous sales and customer service experience in retail, hearing care services, pharmacy, or allied health
- Experience working with an older demographic (preferred)
- Strong interpersonal communication skills and empathy for clients to support their hearing journey
- Higher School Certificate (HSC) or TAFE qualification
- The ability to hold a conversation in Italian (a plus, but not mandatory)
In return, you can expect:
- A permanent role in a global organisation
- Performance incentives
- A supportive hearing care team
- Professional development through clear career path and training
- The My Rewards program offering discounts to over 300 retailers and services across Australia
- The Online Wellbeing centre providing activities, workouts, meditations, nutritional and financial advice
- The Employee Assistance Program
- Birthday and Christmas gifts
We value diversity and inclusion at our organisation, and we believe that our employees are key to making a positive impact on people's lives. Our values include:
- Creating trust
- Being team players
- Creating innovative solutions
- Applying a can-do attitude in everything we do