
Banking Financial Advisor
1 week ago
Launch Your Banking Career
As a Customer Banking Specialist, you will play a pivotal role in shaping the financial futures of our clients.
This is an opportunity to make a real impact on customers' lives, from opening their first account to planning for retirement. You will be responsible for delivering exceptional customer service and providing financial advice to over 10 million personal and small business customers.
You will work closely with colleagues to identify customers' needs and provide tailored solutions.
Key Responsibilities:
- Engage in in-depth conversations with customers about their banking needs, including home loans, business banking, and financial advice.
- Conduct comprehensive financial health checks to assess customers' financial needs and identify areas for improvement.
- Provide education to customers on our in-branch technology and digital banking options.
- Problem-solve and provide effective solutions while championing a culture of risk awareness.
Required Skills and Qualifications:
- Experience in delivering exceptional customer service in financial services, retail, or hospitality.
- Excellent communication skills and the ability to articulate financial terms clearly.
- The ability to ask questions, find solutions, act with integrity, and put the customer at the centre of everything you do.
- A genuine interest in building a career in banking.
Why Choose Us?
We offer extensive employee benefits, discounts, and opportunities for professional growth. Join us in making a positive impact on customers' lives.
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