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Pre-Sales & Solutions Systems Engineer
2 months ago
Company Overview
SKIDATA APAC is a leading provider of access and revenue management solutions, serving over 10,000 installations in more than 100 countries. We empower businesses to efficiently manage access and revenue streams, ensuring seamless experiences for customers and stakeholders.
Job Summary
We are seeking a highly skilled Technical Solutions Specialist to join our team. As a key member of our pre-sales and solutions team, you will be responsible for application engineering, including pre-sales support, technical support to clients, and technical escalations.
Key Responsibilities
- Pre-Sales Support
- Provide technical guidance and support to clients during the pre-sales process.
- Document client requirements and use cases to ensure accurate solutions.
- Application Engineering
- Design and develop technical solutions to meet client needs.
- Collaborate with internal teams to ensure seamless implementation and support.
- Technical Escalations
- Investigate and resolve complex technical issues.
- Provide timely and effective support to clients and internal teams.
Requirements
- Education
- University degree or equivalent in computer science or a related field.
- Experience
- At least 2 years of experience in a similar role, with a strong background in technical solutions and support.
- Skills
- Excellent technical skills, with a strong understanding of software and hardware solutions.
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer
As a Technical Solutions Specialist at SKIDATA APAC, you will have the opportunity to work with a leading provider of access and revenue management solutions. You will be part of a dynamic team that is passionate about delivering exceptional customer experiences. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
How to Apply
If you are a motivated and experienced Technical Solutions Specialist looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
