Customer Service Associate

7 days ago


Bunbury, Western Australia Opal HealthCare Full time
Overview

Opal HealthCare is Australia's largest residential aged care provider, with 132 Care Communities and over 20,000 team members nationwide.

We value Compassion, Accountability, Respect, and Excellence in everything we do. At Opal, we bring joy to those we care for, creating a warm and welcoming environment for our residents.

About the Role

We are seeking an experienced General Services Officer to join our team at Bunbury Gardens Care Community.

  • This is a hospitality role offering flexible shifts, with opportunities for permanent and casual positions to suit your lifestyle.
  • You will work across three departments: catering, cleaning, and laundry, assisting with food preparation and service, housekeeping, and laundering of clothing, linen, and other washing items.
  • Your main focus will be providing excellent customer service to our residents, ensuring their comfort and satisfaction in all areas.
Benefits

We offer a range of benefits to support your growth and well-being:

  • Work-life balance with flexible work hours, including opportunities to work casual or permanent shifts.
  • Dedicated mentoring and internal/external career development programs, such as our Nurse Graduate program, Emerging Leadership Program, and more via our Opal Healthcare Academy.
  • Sponsored study and training along with Scholarship opportunities of up to $15,000 for further education and training through local and national University, TAFE, and RTO partnerships.
  • Leave loading and employee referral incentives.
  • National secondment opportunities to diversify your experience and access to sector-leading training, systems, and innovation.

Please note that all applicants must be willing to complete a pre-employment medical, police clearance, and NDIS worker's clearance.

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Flexibility to adapt to changing circumstances.

A competitive hourly rate of $25-$30 applies to this position, commensurate with experience.



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