Chief Revenue Collections Officer

4 days ago


Melbourne, Victoria, Australia ClearCompany Full time
Key Responsibilities:
  • Oversee the entire Order to Cash process, encompassing billing, collections, and cash application.
  • Establish and monitor service level agreements to ensure compliance and efficiency.
  • Manage business escalations, driving timely and effective resolutions.
  • Identify and implement process improvements to enhance O2C operations' efficiency and effectiveness.
  • Leverage systems and automation tools to streamline workflows and optimize performance.
  • Ensure all O2C activities comply with company policies, audit requirements, legal standards, and industry regulations.
  • Analyse progress against targets, including variance analysis and performance drivers.
  • Monitor billing trends, compliance, past due accounts, and unbilled revenue to drive efficiency.
The Requirements:
  • A Bachelor's degree in a related field or an equivalent blend of education and experience.
  • Extensive industry experience, including at least four years in a similar role.
  • Experience leading large teams globally.
  • Relevant certifications (e.g., Six Sigma) or other applicable professional qualifications.

This is a unique opportunity to take ownership of the Order to Cash process, leading a high-performing team across multiple regions. You'll drive operational excellence, streamline processes, and champion continuous improvement to enhance efficiency and business performance.



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