Sales & Guest Experience Manager

3 weeks ago


Gungahlin, Australian Capital Territory, Australia Belgravia Health & Leisure Group Pty Ltd Full time

The Sales & Guest Experience Manager will play a key role in promoting aquatic and leisure activities to the community.

Key Responsibilities:

  • Recruit, train and develop Guest Experience staff to meet new member and program enrolment sales targets and KPIs.
  • Deliver and drive exceptional customer service and a culture of innovation.
  • Develop and execute plans through engagement with the leadership team and key stakeholders.
  • Meet monthly new member and program enrolment targets and associated KPIs.
  • Work with and support the Centre Manager to implement corrective action plans.

Requirements:

  • National Police Check
  • Working with Vulnerable People
  • Current CPR Certificate
  • Current First Aid Certificate (Level 2)
  • Legal working rights in Australia


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