Technical Services Officer

6 days ago


Perth, Western Australia Lycopodium Full time
About the Role

The IT Support Officer will work collaboratively with personnel across all business units, providing technical assistance and support to Lycopodium staff. This role requires excellent communication skills, attention to detail, and the ability to troubleshoot and resolve technical issues efficiently.

You will be the first point of contact for technical support, creating tickets, logging helpdesk interactions, and ensuring follow-up actions are carried out effectively. Additionally, you will maintain the asset register, document changes to assets, and escalate helpdesk tickets requiring further technical attention.



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