
Customer Portfolio Lead
6 days ago
We are seeking a Commercial Portfolio Specialist to join our team, as key customer contacts.
This is an exciting opportunity to support customer portfolio operations spanning rail, road and port logistics to deliver strong commercial outcomes.
Key Responsibilities:- Partner with major customers to optimise current revenue contracts and drive business growth through identifying and securing new opportunities.
- Build and maintain excellent relationships across your portfolio of customers and all functions in the organisation to optimise the flow of customer information.
- Be the expert for all customer intelligence within the portfolio, including identifying and facilitating potential future business growth opportunities or decline risks, and developing long-term strategic solutions to manage these.
- Support commercial negotiations and contracting processes with customers, with a focus on renewing current contracts prior to expiry.
- Develop and maintain active key account management planning for each customer in the portfolio.
- Deliver the performance requirements of each contract within the customer portfolio through the rigorous contract performance process, including managing issues that may arise with your customers, to the satisfaction of the customer and internal stakeholders.
You will have a background in operations, logistics, strategy and/or commercial sectors, with minimum 3+ years in a similar role and strong commercial experience.
About YouYou are a passionate commercial specialist, agile and flexible in how you operate with the confidence to network with both internal and external stakeholders.
Requirements- Strong analytical and problem-solving skills.
- Excellent communication and relationship-building skills.
- Proven ability to work effectively in a fast-paced environment.
- Ability to think strategically and develop innovative solutions.
- Strong commercial acumen and negotiation skills.
We offer a competitive salary and benefits package, including health insurance, retirement savings plan and paid time off.
Our company culture values innovation, collaboration and continuous learning. We strive to create a workplace that is inclusive, diverse and supports the well-being of our employees.
How to ApplyIf you are a motivated and experienced commercial professional looking for a new challenge, please submit your resume and cover letter.
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