Key Account Coordinator

7 days ago

Sydney, New South Wales, Australia beBeeLogistics Full time $80,000 - $120,000

Job Title: Key Account Coordinator

This is a critical role in our organization, requiring the ability to handle customer orders efficiently and ensure timely delivery.

  • Key Responsibilities:

  •     Process customer orders accurately and promptly.

  •     Handle returns and exchanges according to organizational policies and procedures.

  •     Provide technical support to customers and help them resolve issues with products or services.

  •     Resolve customer complaints effectively and maintain good customer relationships.

  •     Monitor customer retention, churn, reduction, and feedback, promoting effective customer management practices.

Requirements:

  • Key Requirements:

  •     Over 3 years of experience in warehousing and logistics.

  •     Fluent Chinese language skills required for effective communication.

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