Vacation Experience Ambassador
7 days ago
We are Travel + Leisure Co., a leading provider of vacation experiences. Our mission is to put the world on vacation, and we're looking for passionate individuals to join our team as Vacation Experience Ambassadors.
About Us:
With over 19,000 associates across 270 vacation club resort locations worldwide, we offer unparalleled opportunities for growth and development. Our innovative approach to hospitality ensures that every guest has an unforgettable experience. As a Vacation Experience Ambassador, you'll be at the forefront of delivering exceptional guest experiences, working in a fast-paced environment where no two days are ever the same.
Your Role:
You will be responsible for the day-to-day operation of the front desk, greeting and registering owners and guests, providing information on local area attractions, and completing all department-related paperwork. Your excellent communication skills and passion for customer service will shine through as you use all communication equipment, including telephones, facsimiles, and computers, to ensure seamless interactions with our valued guests.
Requirements:
- Previous experience within a similar hotel position
- Genuine passion for customer service and the local area
- Excellent communicator with strong interpersonal skills
- Enthusiastic, self-motivated, and positive individual
- Immaculate presentation and professional grooming standards
- High levels of computer literacy
- Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
- Ability to recognize and solve problems in the workplace
- Ability to work a flexible schedule, including nights, weekends, public, and school holidays
What We Offer:
We provide a comprehensive package of benefits, including:
- Professional development funding
- Discounted hotel stays across Australia, Fiji, New Zealand
- Great career development opportunities
Join Our Global Team:
We are an equal opportunity employer, committed to creating an inclusive environment where everyone feels valued and supported. If you're passionate about delivering exceptional guest experiences and building a career with a company that puts people first, apply today
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