Senior Technical Project Manager

3 weeks ago

Sydney, New South Wales, Australia BigCommerce Full time

About the Role

BigCommerce is seeking a skilled Senior Technical Project Manager to lead our hybrid team in Sydney, Australia. As a key member of our Engineering team, you will be responsible for driving multiple simultaneous projects from start to finish and delivering amazing product features to our merchants.

Key Responsibilities

  • Partner closely with a core team of leaders from Engineering, Product Management, Design, and Marketing to steer projects to completion.
  • Manage daily activities of your teams, including scope management, project and resource planning, progress tracking, proactive risks and issues management, cross-functional/stakeholder and leadership communication.
  • Coach the teams in Agile delivery and perform Scrum Master duties as needed, including facilitating sprint planning, standups, sprint reviews, retrospectives, and release planning.
  • Manage dependencies between various teams to ensure smooth releases of numerous complex moving parts.
  • Generate reports and provide cross-functional visibility into status, resourcing needs, dependencies, granular requirements, dates, and escalations for projects.
  • Create and enforce cross-functional accountability across all business and technical groups & levels using soft and hard levers.
  • Help foster team safety and develop healthy, high-performing teams.
  • Lead and inspire your teams; influence everyone around you.
  • Contribute to our company culture and collective intelligence.

Requirements

  • 5+ years experience in web technologies, a technical project manager leading medium to large software development projects.
  • Project management, Agile development, and process improvement/quality certifications are a plus (e.g., PMP, ScrumMaster, Lean, or Six Sigma).
  • Must demonstrate direct experience using Agile methodologies for managing projects and coaching teams.
  • You have experience using various tools like JIRA, Confluence, Smartsheets, and Google Apps.
  • Superior communication skills in both verbal and written formats. Able to communicate effectively at all levels.
  • You have superior organizational skills, integrity, and great follow-through on tasks. You don't get overwhelmed easily.
  • You bring creative problem-solving skills and can think outside the box. You use logic and imagination to make sense of a situation and come up with an intelligent solution.

About BigCommerce

BigCommerce is the world's leading cloud eCommerce platform for established and rapidly-growing businesses. BigCommerce powers B2B and B2C eCommerce for more than 60,000 brands, 2,000+ mid-market businesses, and 30 Fortune 1000 companies, including Assurant, Ben & Jerry's, Paul Mitchell, Skullcandy, Sony, and Toyota. The company is headquartered in Austin, Texas, and has offices in San Francisco, California, Sydney, London, and Mexico.

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