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Retail Store Lead

2 months ago

Bunbury, Western Australia Spendless Shoes Full time
About Spendless Shoes

Spendless Shoes is a leading Australian footwear retailer with over 200 stores across the country. For 30 years, millions of customers have chosen us as their preferred footwear destination.

About the Role

We are seeking an experienced Retail Store Lead to join our team. As Store Lead, you will be responsible for leading and training a team of sales associates, striving for increased sales and wage control through stock rotation and delivering exceptional customer service experiences.

Key Responsibilities:

  • Live the Spendless Way and commit to our 4Cs of Customer Care: Respect, Empathy, Integrity, and Authenticity
  • Strive for achievement of sales budgets and financial goals
  • Provide training, coaching, and empowerment to team members
  • Ensure delivery of legendary customer experiences
  • Maintain company merchandising standards
  • Deliver a seamless experience to digital customers in-store
  • Lead the team with passion, according to Spendless values

Requirements:

  • Previous experience in Retail, Hospitality, or Sales
  • Leadership skills to mentor and develop the team
  • Stock management and merchandising experience
  • Understanding of sales budgets and KPIs
  • Knowledge of rosters, wage control, and people performance
  • Effective communication skills with the ability to adapt
  • Strong customer service skills
  • Thrive in a fun, fast-paced work environment
  • Motivation to be successful and confident
  • Passion for fashion footwear

We Offer:

  • Exciting career opportunities for progression
  • Earn up to $9000 incentive scheme
  • 30% off staff discount
  • Free shoes on commencement
  • Strong inclusive environment and respectful culture
  • Employee referral program