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Data Centre Technician

2 months ago


Perth, Western Australia NEXTDC Ltd Full time
About NEXTDC Ltd

As a leading provider of data centre services, NEXTDC Ltd is committed to delivering high-quality, customer-centric solutions to support the growth of the digital economy.

We are a dynamic and innovative company, dedicated to building a diverse and inclusive workforce that represents the communities in which we operate.

Job Description

We are seeking a skilled Data Centre Technician to join our facilities team, working on a 24/7 basis to support the day-to-day operations of our data centre.

The successful candidate will be responsible for delivering high-quality technical maintenance and customer service, ensuring that facility problems are identified and resolved in a timely manner.

Key Responsibilities:
  • Delivery of Cabling and Electrical Services: Ensure that cabling needs, electrical and data, are delivered to customer racks and areas in a timely and efficient manner.
  • Remote Hands Support: Attend to remote Hands Requests, providing prompt and effective support to customers.
  • Maintenance of Electrical and Mechanical Systems: Assist with the maintenance of all core electrical and mechanical systems, ensuring that they are functioning optimally.
  • Problem Resolution: Identify and resolve facility problems in a timely manner, minimizing downtime and ensuring business continuity.
  • Manual Handling: Perform manual handling tasks, including lifting and moving equipment, as required.

From time to time, during shifts, there may be travel between sites as required.

Requirements:
  • Trade Experience: Experience in Trades (Electrician, Plumber, Mechanical) is essential.
  • Customer Service Skills: Excellent customer service, communication skills, and a 'can-do' attitude are required.
  • Data Centre Knowledge: Basic knowledge of data centres, data cabling, and cable management is desirable.
  • Problem-Solving Skills: A keen interest in fixing and solving problems is essential.
  • Qualifications: TAFE Cert in Telecommunications and Trade Certs (Electrician/HVAC Technician) are desirable.
  • Australian Citizenship: Candidates must be Australian Citizens due to security clearances required.
What We Offer:
  • Exciting Career Opportunities: Seize this opportunity to join one of Australia's fastest-growing companies and play a key contributing role in the future of AI and the digital economy.
  • Inclusive Culture: Join an inclusive, diverse, and values-driven working culture.
  • Employee Benefits: Enjoy awesome employee benefits, including gifted share options, NEXTDC days, volunteer days, professional development, holistic wellbeing, and mental health programs.
  • Opportunities for Growth: Great opportunities to progress within our company (grow as we grow).