Assistant Director

2 weeks ago


Northern Rivers, Australia Grupo Mantra Full time

Located in a beautiful resort setting, we are seeking an experienced leader to oversee our Food & Beverage operations.

As our Assistant Director - Food & Beverage Operations, you will be responsible for leading a team of professionals to deliver exceptional dining experiences for our guests.

Main Responsibilities:

  • Report to the Area General Manager and work closely with the National Director of Food & Beverage to achieve commercial and reputational goals.
  • Lead a team of kitchen brigade, conference & events, and front of house staff to deliver memorable experiences for our guests.
  • Develop and implement strategies to drive business and satisfaction metrics, including service, safety, environment, and revenue.
  • Build a positive workplace culture by engaging, motivating, and developing your team members.
  • Design and deliver creative and customized approaches to service to exceed guest expectations.

Requirements:

  • A leader who embodies our company values: Trust, Respect, Guest Obsession, Sustainability, and Spirit of Conquest and Innovation.
  • Minimum 3 years of experience as a Food & Beverage Manager or Hotel Manager, supporting and coordinating over 50 team members across multiple outlets and departments.
  • Operational experience in corporate conferencing, weddings, and events, with previous hotel operations experience highly desirable.
  • An empathetic communicator with well-developed stakeholder management skills (internal and external).
  • Established commercial acumen with a proven track record of achieving business metrics.
  • The ability to remain calm under pressure and coach your team to reach their full potential.

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