Housekeeping Team Lead

5 days ago


Biggera Waters, Queensland, Australia NRMA Parks and Resorts Full time

We are seeking an experienced Housekeeping Team Lead to join our team at NRMA Parks & Resorts. This role is ideal for individuals who have a passion for delivering exceptional customer service and ensuring the highest standards of cleanliness in our accommodation and venue areas.

Key Responsibilities
  • Coordinate daily housekeeping operations, including task allocation and supervision of staff.
  • Ensure all areas meet NRMA's high standards of cleanliness and presentation.
  • Maintain good communication with other departments and teams, fostering a collaborative work environment.
  • Plan and organize daily room requirements, pre-arrival checks, and servicing.

About You

  • You will have experience working as a Housekeeper in a busy hospitality environment, with a proven track record of delivering excellent results.
  • Ambitious and proactive, you will be able to lead by example, mentoring and guiding your team to achieve exceptional outcomes.
  • You possess outstanding customer service skills, with a genuine passion for providing warm and welcoming experiences for our guests.
  • A flexible approach to workloads and a can-do attitude will serve you well in this dynamic role.

About the Role

  • This full-time position offers a competitive salary range of AU$65,000 - AU$80,000 per annum, depending on experience.
  • A 7-day rotating roster, including weekends, requires flexibility and reliability.
  • The successful candidate will enjoy a comprehensive benefits package, including progressive flexibility, leave, and well-being benefits.
  • Parks & Resorts offers travel discounts on SIXT car rental, cruises, and accommodation at award-winning NRMA Holiday Parks and Resorts.

Culture and Values

  • NRMA Parks & Resorts celebrates diversity and inclusivity, fostering a workplace where everyone feels respected, heard, valued, and connected.
  • We welcome people from all walks of life and encourage unique perspectives.

About Us

  • NRMA Parks & Resorts operates a portfolio of award-winning holiday parks and resorts across Australia.
  • We pride ourselves on delivering exceptional customer experiences and promoting sustainable tourism practices.


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