Patient Advocate

7 days ago

Fremantle, Western Australia beBeeAdvocate Full time $60,000 - $80,000

Transforming Patient Care

Grove Medical is a dynamic and innovative healthcare provider committed to delivering exceptional service to our community. We are seeking a dedicated patient advocate to join our vibrant team of professionals.

The ideal candidate will have a strong desire to embark on a rewarding career in healthcare, with previous experience not required. Previous customer service experience is essential, as well as the ability to adapt to various situations with ease and confidence.

A passion for technology and a willingness to learn and utilize the latest software in the General Practice marketplace are also key qualities. Exceptional communication skills, with the ability to listen, understand, and exceed customer expectations, are crucial for success in this role.

The patient advocate will be responsible for providing outstanding customer service and patient care, managing appointments and patient queries with empathy and efficiency, and working collaboratively with our team to enhance patient experiences.

Key Responsibilities:

  • Providing exceptional customer service and patient care
  • Managing appointments and patient queries with empathy and efficiency
  • Utilizing the latest general practice software to streamline processes
  • Working collaboratively with our team to enhance patient experiences

What We Offer:

  • A supportive and collaborative work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package
  • Opportunities for growth and learning within the healthcare sector

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