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Digital Transformation Lead
2 months ago
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About The Role
In our Digital Banking Portfolio, we serve ~6 million ANZ customers as they save, transact, pay for things, and protect their finances. All our Digital Banking products and services play an equally important role in improving the financial wellbeing of our customers.
As the Digital Transformation Lead, your role is responsible for leading the delivery of large-scale Digital initiatives to support our Digital Banking Strategy, coordinating across various portfolios and stakeholders including Digital, Technology, Customer Engagement and Digital Banking Portfolio. The Digital Transformation Lead will manage the timing and scope of work across tribes, managing interdependencies between the Tribes, squads and/or other parties (e.g. other teams in ANZ, third party providers) whilst successfully delivering the program of work and ensure that benefits are realised as planned. The Digital Transformation Lead will also be responsible for establishing a robust project delivery governance and operating rhythm with key delivery partners to proactively resolve challenges/blockers/issues and deliver at pace.
Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.
Key Responsibilities
- Lead the Digital Banking program of work including developing plans covering objectives, scope, timelines, managing budget and benefits tracking/realisation
- Lead and manage the initiative 'backlog' to determine feasibility, value and retain visibility of delivery within key contributing squads
- Lead the coordination across the various tribes that are critical to the delivery of the initiative
- Working closely with the Digital Banking Portfolio delivery teams, Digital squads, senior stakeholders, Tribe Performance Leads and Product Owners to manage the strategic delivery dependencies across business and technology streams.
- Understand and plan for interdependencies across tribes and squads removing roadblocks to ensure minimal disruption to the squads' ability to complete their work
- Influence timely decision-making to ensure squads are enabled to deliver as effectively as possible
- Find the best path for delivery that manages requirements, investment, and benefits realisation
- Collaborate closely with senior leaders, sponsors, and relevant stakeholders to ensure buy-in and alignment with initiative goals.
- Establish and maintain open communication channels to keep stakeholders informed.
What We're Looking For
To grow and be successful in this role, you will ideally bring the following:
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- Previous experience in leading, scoping and developing plans for large/complex/strategic pieces of work, ensuring delivery of objectives and customer outcomes
- Previous experience with delivery of complex programs of work that include multiple domains, systems and squads
- Solid Project Management / Delivery Lead experience in a large organisation
- Experience in executing business change including key stakeholder management along the journey
- Proven analytical skills and data-driven decision making
- Developed mechanisms to track performance and value realisation on investment
- Ability to quickly gather information on the progress of work and communicate this to key stakeholders
- Identify, monitor and manage risks, issues and dependencies, agreeing appropriate risk responses
- Navigated a path and bring others on the journey in complex and ambiguous environments
- Successfully built a network of strong relationships and influenced key stakeholders, working collaboratively across teams
You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
Why Join Us?
At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 75450.
