
Personalised Healthcare Support Professional
3 days ago
We are a community-controlled organisation dedicated to providing equitable and accessible healthcare services. Our history spans over four decades, serving the Aboriginal and Torres Strait Islander communities across Ipswich and West Moreton.
Established in response to the need for culturally safe and connected healthcare services, we have evolved into a trusted provider of health and community services. Our commitment to the cultural values and aspirations of the communities we serve remains unwavering.
We employ over 100 dedicated staff who offer a range of integrated services, including primary, allied, and specialist health services, as well as early childhood education and family support programs.
Role DescriptionThis is an Identified Position, open to Aboriginal and/or Torres Strait Islander applicants under Section 25 of the Anti-Discrimination Act. The Health Services Concierge provides personal support to clients and guests, enhancing their overall experience.
Key Responsibilities- Greeting clients and guests, providing information about our establishment, and assisting with appointment bookings.
- Coordinating transportation, scheduling appointments, and organising activities or referrals upon request.
- Performing general tasks such as delivering mail and photocopying documents.
- Supporting clients and guests by resolving issues and responding to inquiries to ensure their needs are met.
- Providing accurate directions and relevant local information as required.
- Managing administrative duties, handling messages, and maintaining up-to-date knowledge of local services and resources.
- Current Working with Children Check – Blue Card
- Annual Leave Loading of 17.5%
- Four (4) weeks annual leave
- Annual Christmas closure for all employees, with an additional two (2) gifted annual leave days
- Non-Taxable Fringe Benefits salary packaging options amounting to $15,900 per annum
- Uniform Provided
- Paid Mandatory Training, Disclosure Training, CPR and First Aid
- Access to the Employee Assistance Program (EAP)
- Opportunities for both internal and external career growth, including professional development and networking events
- Opportunities to attend community and staff events throughout the year
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