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Assistant Venue Manager
2 months ago
About Zone Bowling
Zone Bowling is an entertainment destination that offers an action-packed experience for guests. As a part of The Entertainment & Education Group (TEEG), we have over 80 venues across Australia and New Zealand, employing over 3000 team members who strive to create remarkable experiences for our guests.
The Role
We are seeking an Assistant Venue Manager to join our team at one of our Canberra locations. As a key member of our venue team, you will be responsible for helping to run a multi-faceted venue and inspiring our team to deliver exceptional guest experiences. You will work closely with the Venue Manager to achieve results and champion our values every day.
Key Responsibilities
- Lead a team of hospitality and entertainment professionals to deliver exceptional guest experiences
- Develop and implement strategies to drive sales and revenue growth
- Manage venue operations, including staff scheduling, inventory management, and customer service
- Collaborate with the Venue Manager to achieve business objectives and improve operational efficiency
- Ensure compliance with company policies and procedures
- Provide exceptional customer service and resolve guest complaints in a timely and professional manner
What We Offer
- A dynamic and supportive work environment
- Opportunities for career growth and development
- Competitive salary and benefits package
- Discounts and perks across all TEEG brands
- A fun and inclusive company culture
Requirements
- Proven experience in hospitality or entertainment management
- Strong leadership and communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Excellent customer service skills and a passion for delivering exceptional guest experiences
- Strong analytical and problem-solving skills
How to Apply
If you are a motivated and experienced professional looking for a new challenge, please submit your application, including a cover letter and resume. We look forward to hearing from you