Customer Service Representative

4 weeks ago


Woolloongabba, Queensland, Australia Rauland Australia Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Brand Representative at Rauland Australia. As a key member of our sales team, you will be responsible for promoting and selling our products to hospital patients across various Monash Health sites.

Key Responsibilities
  • Develop and maintain close working relationships with clients and hospital staff
  • Educate patients on our products and services, and successfully convert discussions into sales
  • Effectively troubleshoot and resolve any disruptions to services
  • Adequately manage payment plans and collection of payments, escalating any concerns
  • Ensure all invoices, accounts, and reports are accurately generated, issued, and administered in accordance with necessary standards and regulations
Requirements
  • Excellent customer service and communication skills
  • Proven customer service and cash handling experience
  • Reliable transport and a valid driver's license
  • Flexibility to work various shifts, including weekends
  • Ability to work unsupervised and self-motivated
  • Empathy, discretion, and professionalism when dealing with patients
What We Offer

In addition to a competitive salary and benefits package, you will have the opportunity to work with a dynamic and supportive team, and contribute to the growth and success of Rauland Australia. We are committed to providing an inclusive workforce and promoting diversity and inclusion in the workplace.

How to Apply

If you are a proactive and detail-oriented individual with a passion for driving project success, please submit your application form below. We look forward to hearing from you



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