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Customer Service Representative

2 months ago

Malaga, Western Australia Westpac Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Teller. As a Teller, you will play a key role in delivering exceptional customer service and helping our customers achieve their financial goals.

Key Responsibilities

  • Process customer transactions efficiently and accurately
  • Provide a seamless service to customers, responding to their queries and resolving any issues in a timely and professional manner
  • Identify opportunities to help customers meet their financial needs by referring them to the right person
  • Work collaboratively with colleagues to achieve team goals and objectives

What We Offer

As a Teller at Westpac, you will have the opportunity to work in a dynamic and supportive environment, with access to ongoing training and development opportunities to help you grow your career.

Requirements

  • A genuine desire to help customers and deliver exceptional service
  • A friendly and approachable manner, with excellent communication and interpersonal skills
  • The ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • A willingness to learn and adapt to new situations and challenges

What's it Like to Work at Westpac?

We are a collaborative team of passionate people who are dedicated to making a difference for our customers, communities, and each other. At Westpac, we value diversity and inclusion, and we are committed to creating a workplace culture that is supportive, inclusive, and empowering.

Employee Benefits

We offer a range of employee benefits to support your physical and mental well-being, including access to health and wellness programs, flexible working arrangements, and a generous parental leave policy.