Resort Operations Manager

2 weeks ago


Fraser Island, Australia SeaLink K'gari (Fraser Island) Full time
About SeaLink K'gari (Fraser Island)

Located on the stunning World Heritage-listed island of K'gari (Fraser Island), SeaLink K'gari is a leading provider of eco-accommodation and tourism services. Our 152-room resort offers an unparalleled gateway to explore the island's untouched beauty, with endless beaches, crystal-clear freshwater lakes, lush rainforests, and a diverse range of wildlife.

Job Description

We are seeking an experienced Food and Beverage Duty Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day functioning of our food and beverage outlets, including coordination and supervision of staff, meeting customer needs, and maximizing profitability.

This is a full-time, permanent opportunity that invites individuals seeking a remarkable lifestyle change – relocating to our staff village on the island. We seek a candidate driven by a passion for exceptional service standards and communication skills. Your authentic leadership style, coupled with a proven track record in driving performance, will be instrumental in excelling in this role.

Responsibilities
  • Support the Food and Beverage Manager in ensuring departmental operations run in accordance with company standards at all times
  • Coordinate and supervise the day-to-day functioning of all Food and Beverage staff and outlets
  • Meet and exceed customers' needs and service expectations
  • Maximize profitability through effective management of resources and supplies
  • Ensure team members are trained to the Kingfisher Bay Resort standard
  • Support all team members in all areas of the operation
Requirements
  • Minimum 2 years' experience within a Food and Beverage Supervisory role
  • Previous experience in a similar role
  • Understanding of Responsible Service of Alcohol requirements under the QLD Liquor Licensing Laws with current QLD RSA certificate
  • Authorisation to live and work in Australia
  • Competent in barista and beverage making duties would be highly regarded
  • Demonstrated food and beverage skills, including a la carte and bar service would be highly regarded
  • Food Safety Course, essential
  • RMLV certificate or ability to complete
Benefits
  • Affordable living expenses - $150.44 per week (includes private staff accommodation and meals)
  • $1000 Annual Sealink Employee Travel Allowance
  • Worldwide Heartist Bienvenue benefits
  • 25% off resort dining, retail, and spa services
  • Complimentary 4WD K'gari Explorer Tours
  • Free ferry transfers to and from the island
  • Access to the Sandbar pool and staff gym
What We Offer

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion.

Estimated Salary Range:

$60,000 - $80,000 per annum


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