Head of UX

NFQ is a leading company in the e-commerce, mobility, and transport & logistics sectors, with a strong focus on innovation and user experience. Our team of over 800 professionals is dedicated to delivering successful projects and driving business growth through design.

We are seeking an experienced UX & Design Leader to join our team as the Head of UX & Design. As a key member of our leadership team, you will be responsible for shaping our design strategy and leading our talented team in crafting digital solutions that resonate with users and drive business success.

• Lead UX & UI Projects: Oversee and take full responsibility for assigned UX & UI projects or products, ensuring strategic and innovative design solutions.
• Shape Design Team Direction: Develop and strengthen the design team's direction and identity, both internally and externally.
• Mentor and Support Team Members: Support and mentor team members in design delivery, actively participating in discovery, ideation, and solution creation processes.
• Drive Team Growth: Drive team growth by handling hiring, onboarding, mentoring, performance evaluations, and developing personal growth plans.
• Conduct User Research: Conduct user research and analysis to inform strategic design decisions, creating rough mockups, user flows, and low/high fidelity interactive prototypes.
• Collaborate with Stakeholders: Collaborate with in-house delivery teams and stakeholders to define business requirements, identify risks, and manage project scope.
• Manage Pre-Sale Activities: Manage pre-sale activities, contribute to client proposals, and ensure customer satisfaction through high-quality design consulting.
• Ensure Design Quality: Ensure design quality, standardize internal processes, tools, and documents, and advocate for design best practices within the company.

• Proven Experience: Proven experience in mentoring and leading design teams, with a track record of successfully completed projects or products.
• Expert-Level Skills: Expert-level skills in designing both low-level interactions and high-level user experience logics.
• Deep Understanding: Deep understanding of user experience design, interaction modeling, and a mature sense of aesthetics.
• Design Tools: Solid experience working with design systems and proficiency in Figma or other design tools like Sketch or Adobe XD, with a readiness to switch to Figma.
• Advanced Expertise: Advanced expertise in areas such as Usability, Human-Computer Interaction, User Research, Interaction Design, Information Architecture, and UI Copywriting.
• Wireframing and Prototyping: Proficiency with wireframing, design, and prototyping tools like Axure, Balsamiq, Overflow, and Framer.
• Minimum Experience: Minimum of 5+ years of experience as a UX/UI designer.
• Leadership Skills: Experience in evaluating designer performance, conducting 1:1 meetings, and developing personal growth plans.
• Business Acumen: Ability to drive direct sales efforts, pitch to potential clients, and generate innovative business ideas.
• Financial Management: Financial management skills, including overseeing team finances, managing revenue, and achieving company KPIs.
• Collaboration: Ability to facilitate collaboration between design and development teams to deliver high-quality projects.
• Communication: Strong collaboration and communication skills, with high-quality presentation abilities in English.

• Working Culture: A working culture that is high performing, ambitious, collaborative, and fun.
• Private Medical Care: Private medical care.
• Training Budget: Yearly training budget (local and international conferences, language courses) and employee-led workshops.
• Sport Package: Medicover sport package.
• Flexible Working Hours: Flexible working hours.
• WFH Policy: Unlimited WFH (work from home) policy.
• Travel Opportunities: For those who dream of traveling: WFA (work from anywhere) possibilities in NFQ-approved countries.
• B2B Contracts: B2B contracts include paid annual leave and paid public holidays in Poland.
• Bonus for Referrals: Bonus for referrals.
• Office Perks: Office perks and team activities.