Dispute Resolution Specialist

2 weeks ago

Perth, Western Australia beBeeCustomer Full time $84,992 - $114,199

Key Job Responsibilities

  • Process and support the resolution of customer complaints.

Main Accountabilities:

  • Evaluate and assess complaint merits to provide fair assessments based on established metrics.
  • Triage complaints requiring further assessment to relevant teams.
  • Ensure compliance with applicable policies and regulatory requirements.

About You:

  • You have a natural flair for excellent customer service.
  • You possess experience investigating tickets in large volumes.
  • You understand how to follow and implement processes.
  • You have experience working with large data sets and can provide timely and accurate reports.

This role offers an opportunity to utilize your skills and contribute to our organization's success.

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